A lovely email of thanks from a patient

Posted on 4th April 2017

“My wife has been badly affected by a combination of physical and emotional issues and challenges following a series of strokes, and I feel compelled to thank Kellie formally for her superb support and assistance in trying to help myself and my wife to look forward to a better quality of life than the one we have endured over the last four years.

On every single visit to Kellie she has been completely professional, caring, supportive and sensitive to my wife’s particular fears and needs.

She has nurtured and gently encouraged my wife over the last few months to feel a sense of hope and achievement for which I am so grateful.

Her lovely warm manner and informed approach is a real credit to your company as is your receptionist Dom.

Please pass on our kindest regards.”

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This girl is determined, motivated, picks herself up and tries again and again and again until she masters it. She has some key components for relearning a skill.
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I am never treated with anything other than courtesy and respect. I am given exercises to do which help contribute to my well-being.

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